Your personal data belongs to you. This policy explains in plain terms exactly what information 58qcom collects from Pakistani players, why we collect it, how it is protected, and what rights you have over it at all times.
Six key privacy principles that guide every data decision at 58qcom. The full policy with complete details is in the sections below.
58qcom collects only the personal data that is necessary to provide the service — registration details, payment information and activity data. We do not collect data for its own sake or to build profiles for third-party advertisers.
All personal data transmitted to and from 58qcom is encrypted using SSL/TLS. Data stored on our servers is protected using industry-standard encryption. Access to personal data is restricted to authorised personnel only.
58qcom does not sell, rent or trade your personal data to third-party marketers, data brokers or advertising networks. Your information is shared only where legally required or strictly necessary to operate the platform — payment processing, fraud prevention and responsible gaming compliance.
Every 58qcom account holder has the right to access, correct, export or delete their personal data. These rights can be exercised by contacting our support team directly — no special process, no lengthy wait times.
58qcom retains personal data only for as long as required to provide the service, comply with legal obligations and resolve disputes. Account data is deleted or anonymised after account closure in accordance with our retention schedule.
This privacy policy is written to be understood by a regular Pakistani player, not a lawyer. We have avoided legal jargon wherever possible. If anything is unclear, contact our support team and we will explain it directly.
This Privacy Policy describes how 58qcom ("the Company," "we," "us," "our") collects, uses, stores, shares and protects the personal data of users ("you," "your") who access the 58qcom website, mobile application or any associated service (collectively, "the Platform"). It applies to all 58qcom account holders and to any visitor who browses the platform without registering.
58qcom is committed to protecting the privacy of every player on its platform. We understand that trusting an online gaming platform with your personal information — your mobile number, your payment details, your account activity — is not something you do lightly. This policy is our commitment to you that your data will be handled with care, transparency and respect.
By registering a 58qcom account or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, you should not use the 58qcom platform.
Plain language note: This policy is written for Pakistani players in straightforward English. Where we use specific technical or legal terms, we explain them immediately. If anything is still unclear after reading, please contact us at support@58qcom.app.
58qcom collects personal data from you in several ways: directly when you provide it during registration and account operation, automatically when you use the platform, and from third-party payment processors and fraud-prevention services we work with. Below is a complete breakdown of the data categories we collect.
| Data Category | Examples | How Collected |
|---|---|---|
| Registration Data | Mobile number, chosen username, password (hashed, never stored in plain text) | You provide directly at registration |
| Identity Verification Data | Full name, CNIC number, date of birth, CNIC photograph | You provide when requested for account verification |
| Payment Data | Easypaisa / JazzCash account number, bank account details, Visa/Mastercard last 4 digits | You provide when making deposits or withdrawal requests |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, casino game history, bonus activity | Generated automatically when you use the platform |
| Device & Technical Data | IP address, device type, operating system, browser type, screen resolution | Collected automatically via platform access |
| Usage Data | Pages visited, features used, session duration, click patterns, login timestamps | Collected automatically via cookies and analytics |
| Communication Data | Customer support chat transcripts, email correspondence, complaint records | Generated when you contact 58qcom support |
We do not collect sensitive data categories such as biometric data, religious beliefs, political opinions or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
58qcom uses personal data collected from Pakistani players for the following purposes:
58qcom does not use your personal data for automated decision-making that has significant legal or similarly significant effects on you, except where this is necessary for fraud prevention or regulatory compliance — and even then, you retain the right to request human review of any such decision.
58qcom processes personal data under the following legal bases:
58qcom does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. We share data with third parties only in the specific circumstances described below, and only to the minimum extent necessary for each purpose.
Payment Processors: We share payment-related data with Easypaisa, JazzCash, NayaPay, SadaPay and other payment service providers strictly to facilitate deposit and withdrawal transactions. These providers have their own privacy policies and are independently responsible for their data handling.
Identity Verification Services: Where required for age verification or anti-money laundering compliance, we may share relevant identification data with authorised third-party verification services.
Fraud Prevention and Security: We work with specialised fraud detection services that process certain technical and behavioural data to identify and prevent fraudulent activity on the platform. This data sharing is conducted under strict contractual data processing agreements.
Game Software Providers: Casino games, poker software and live dealer products on 58qcom are powered by third-party game providers. These providers receive minimal game-session data necessary to operate the games. They do not receive your personal identity or payment information.
Legal Authorities: 58qcom will disclose personal data to law enforcement, regulatory authorities or courts where we are legally required to do so, or where disclosure is necessary to protect the safety of players or the integrity of the platform.
Business Transfers: In the event of a merger, acquisition or sale of the 58qcom business, personal data held by 58qcom may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
All third-party data sharing is governed by contractual data processing agreements that require third parties to handle your data in accordance with applicable privacy law and to use it only for the specific purpose for which it was shared.
58qcom uses cookies and similar tracking technologies to operate the platform, remember your preferences and understand how players use the site. A cookie is a small text file stored on your device when you visit a website. Cookies do not give us access to your device or personal files beyond the information the cookie itself contains.
Essential Cookies: Required for the platform to function. These include session management cookies (keeping you logged in), security cookies (CSRF protection) and functional cookies (remembering your preferred language, odds format and account settings). These cannot be disabled without breaking the platform's core functionality.
Analytics Cookies: Used to understand how players navigate the platform in aggregate — which pages are most visited, where players spend time, and where they encounter difficulties. This data is anonymised and used solely to improve the platform. You may opt out of analytics cookies via the cookie settings in your account.
Performance Cookies: Used to monitor platform performance, identify technical errors and ensure the betting and gaming infrastructure operates correctly. These are functional and cannot be disabled in normal platform use.
Marketing Cookies: 58qcom does not use third-party advertising or retargeting cookies. Any promotional communications from 58qcom are delivered via in-app notification or your registered mobile number — not via third-party ad networks.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from logging in or using core platform features. The cookie settings in your browser apply to all websites, not just 58qcom.
58qcom takes the security of your personal data seriously. The following technical and organisational measures are in place to protect data processed on the platform:
Your responsibility: 58qcom's security measures only work if your account credentials are kept secure on your end. Never share your login details with anyone — including people claiming to be 58qcom staff. Our support team will never ask for your password.
58qcom retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve any disputes or claims. The following general retention periods apply:
When data is no longer required for the purposes described in this policy, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a 58qcom account holder, you have the following rights over your personal data. To exercise any of these rights, contact us at support@58qcom.app with the subject line "Data Rights Request." We will respond within 30 days of receipt.
These rights apply to all personal data 58qcom holds about you. Contact support@58qcom.app to exercise any of them at any time.
You have the right to request a copy of all personal data 58qcom holds about you, along with information about how it is used and with whom it has been shared. We provide this as a structured data export at no charge.
If any personal data held by 58qcom is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details, you can update most information directly through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that financial records must be retained for legal compliance regardless of an erasure request.
You may request that 58qcom temporarily halts active processing of your data — for example, while a correction request is being assessed, or while you contest the lawfulness of certain processing activities.
Where processing is based on your consent or on a contract, you may request your personal data in a structured, machine-readable format (such as JSON or CSV) so you can transfer it to another service if you choose.
Where processing is based on your consent — for example, for marketing messages — you may withdraw that consent at any time. Withdrawal is immediate and does not affect any processing that took place prior to withdrawal.
58qcom is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has created an account or provided personal data, we will immediately close the account, delete the associated personal data, and return any deposited funds to the originating payment method where technically feasible.
If you are a parent or guardian and you believe your child may have created a 58qcom account or provided their data to the platform without your knowledge, please contact us immediately at support@58qcom.app. We will investigate and act without delay.
58qcom uses age verification checks as part of the account registration and KYC processes to prevent underage access. We continuously work to strengthen these measures.
58qcom uses certain personal data specifically to support responsible gaming obligations. This includes monitoring account activity for patterns associated with problem gambling behaviour, such as rapid increases in deposit frequency, extended session durations, or attempts to override deposit limits. This monitoring is conducted to protect you, not to profile you for commercial purposes.
If our responsible gaming systems identify a concern, you may be contacted by a member of the 58qcom support team to check in. Any such conversation is completely confidential. Notes from responsible gaming interactions are stored securely and used only for the purpose of supporting your wellbeing on the platform.
When a player activates a self-exclusion on 58qcom, certain account data — specifically the fact of the exclusion, its duration and the registered contact details — is retained for the duration of the exclusion period to ensure it cannot be circumvented by re-registration. This data retention is in your interest and is a required responsible gaming measure.
For full information about responsible gaming tools available on 58qcom, please visit our Responsible Gaming page.
58qcom may update this Privacy Policy periodically to reflect changes in our data processing practices, new legal requirements, or improvements to the platform. When a material change is made to this policy, we will notify registered account holders via in-platform notification or via their registered mobile number, and will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically so you are always aware of how your personal data is handled. Your continued use of 58qcom after a policy update constitutes acceptance of the revised policy. If you do not agree with changes to this policy, you should stop using the platform and contact support to close your account.
Minor updates — such as corrections to grammar, clarifications that do not change the substance of the policy, or updates to contact details — may be made without separate notification, though the "Last Updated" date will always reflect any change.
If you have any questions about how 58qcom handles your personal data, want to exercise any of your data rights, or wish to make a complaint about our data practices, please get in touch through the following channels:
58qcom aims to acknowledge all privacy-related queries within 24 hours and to provide a full response or data export within 30 days of a formal data rights request. If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority.
Every data transmission between your device and 58qcom is encrypted end-to-end. Your payment details and personal information are never sent in plain text.
Your password is converted into a cryptographic hash before storage. Even 58qcom staff cannot see your password — only you know it.
Enable 2FA in your account settings for an extra layer of login security. Recommended for all players who use Easypaisa or JazzCash for transactions.
Access to player data within 58qcom is limited strictly to authorised staff with a documented operational need. All access events are logged and audited.
58qcom's data is hosted in secure data centres with physical access controls, redundant systems and regular independent security audits.
In the event of any data security incident, affected players are notified promptly via their registered contact details with clear guidance on next steps.